topic Contract Renewal in Billing

Contract Renewal

Britinese — Sat, 10 Feb 2024 10:24:20 GMT

Hi, My Fibre 35 contract ends today and I renewed several times on the same contract at the lower cost £24 for 24 months but I can't see any where on the account if this has been done. Every time I log in to my account it's saying 'Recommended Offer' renew now. 😕

Re: Contract Renewal

Gliwmaeden2 — Sat, 10 Feb 2024 10:47:08 GMT

Phone 03451 720088 TODAY, @Britinese. Speak to the loyalty team / retentions/ "better value".

Lines close 6pm, then won't be open again before Monday, though Chat should be available both days.

Staff are not back on here before Monday.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Moving this to the billing section for you.

Re: Contract Renewal

Britinese — Sat, 10 Feb 2024 21:43:09 GMT

Thanks for your reply! 😊

Re: Contract Renewal

Arne-TalkTalk — Wed, 14 Feb 2024 14:15:43 GMT

Hi Britinese

I can confirm that your contract was renewed for 24 months on the 11th Feb. at £24 a month

Regards