https://community.talktalk.co.uk/t5/Billing/Compensation/m-p/3029023#M330724 <P>Hi Joshcole</P> <P>&nbsp;</P> <P>I have asked the Auto compensation team to investigate,</P> <P>&nbsp;</P> <P>Once the investigation is complete you will receive an SMS/Email.</P> <P>&nbsp;</P> <P>Regards</P> Fri, 15 Mar 2024 08:00:45 GMT Arne-TalkTalk 2024-03-15T08:00:45Z https://community.talktalk.co.uk/t5/Billing/Compensation/m-p/3028046#M330647 <P>Hi,</P><P>I was without service for a period of time and had a missed engineer appointment. Having looking into it I thought I’d have fallen into the automatic compensation category, apparently not.</P><P>live chat is unable to help as if texting and every issue I’ve had has been resolve via the community so here I am. I’ve had 2 bills since and neither have mentioned and compensation and have been charged the full price.&nbsp;<BR />i have all the details regarding how long it was down and the missed appointment if someone is able to help</P><P>thanks&nbsp;</P> Mon, 11 Mar 2024 11:51:04 GMT https://community.talktalk.co.uk/t5/Billing/Compensation/m-p/3028046#M330647 Joshcole 2024-03-11T11:51:04Z https://community.talktalk.co.uk/t5/Billing/Compensation/m-p/3029023#M330724 <P>Hi Joshcole</P> <P>&nbsp;</P> <P>I have asked the Auto compensation team to investigate,</P> <P>&nbsp;</P> <P>Once the investigation is complete you will receive an SMS/Email.</P> <P>&nbsp;</P> <P>Regards</P> Fri, 15 Mar 2024 08:00:45 GMT https://community.talktalk.co.uk/t5/Billing/Compensation/m-p/3029023#M330724 Arne-TalkTalk 2024-03-15T08:00:45Z