topic Re: Contract early termination in Billing

Contract early termination

PeterBeal — Fri, 22 Mar 2024 16:16:20 GMT

In the light of yet another price increase for a very average service, I would like to know how to calculate the early termination charges as I am going to look for an alternative provider. With respect, I seek a provider who at least 'tries' to justify a price increase, rather than just saying it's being increased because it's allowed.

Re: Contract early termination

ferguson — Fri, 22 Mar 2024 16:31:37 GMT

You can find details of how early termination charges are calculated in the help article here:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

The annual increase is built in to your contract and the majority of providers operate a similar method. This will change in the near future, but only to the extent that Ofcom will require providers to quote in-contract increases in clear money terms, rather than now where they cannot be accurately predicted because of the link to the inflation rate.

Re: Contract early termination

Arne-TalkTalk — Mon, 25 Mar 2024 09:57:05 GMT

Hi PeterBeal

Sorry that you want to leave us.

As of today the cancellation fee is £68.75

Regards