topic Re: Have not received £100 Amazon voucher in Billing

Have not received £100 Amazon voucher

Huntrodz — Sun, 17 Mar 2024 14:06:06 GMT

I was in the process of leaving talk talk and ended up receiving a call from yourself offering me a deal to stay. I ended up signing up with talk talk for another 18months and was promised a £100 Amazon voucher within 30 days. I haven’t received anything in relation to this, can one of the mods please looking this. I tried to chat online however was extremely difficult process.
Thanks

Re: Have not received £100 Amazon voucher

Arne-TalkTalk — Tue, 19 Mar 2024 14:54:30 GMT

Hi Huntrodz

I have escalated this to the vouchers team.

Keep an eye on your spam/junkmail folders.

Regards

Re: Have not received £100 Amazon voucher

Huntrodz — Wed, 03 Apr 2024 10:03:23 GMT

Hi Arne,

Still nothing received, not sure how a company can offer incentives to re-contract and not follow through with it? It’s been nearly 3 months now and haven’t heard anything from anyone re the £100 Amazon voucher.

can you please ask someone to contact me to update me.

thanks again for your help.

Re: Have not received £100 Amazon voucher

Gliwmaeden2 — Wed, 03 Apr 2024 12:14:11 GMT

I'll re-escalate this for you, @Huntrodz.

Some of these vouchers take 90 days. Odd that they tell you 30, as it needs to be well past the cooling off period and also past the 30 day Great Connection Guarantee.

Re: Have not received £100 Amazon voucher

Arne-TalkTalk — Wed, 17 Apr 2024 10:18:34 GMT

Hi Huntrodz

Sorry for the delay, we are just waiting for the new batch to be given to us, as soon as we have them I will let you know.

Re: Have not received £100 Amazon voucher

Huntrodz — Sat, 20 Apr 2024 20:41:01 GMT

Thank you Arne, appreciate the help.

Re: Have not received £100 Amazon voucher

Arne-TalkTalk — Mon, 22 Apr 2024 11:10:19 GMT

Hi @Huntrodz

I have sent you a PM

Regards