topic Re: HOW DO I GET A REFUND in Billing

HOW DO I GET A REFUND

KEITH91 — Tue, 09 Apr 2024 19:09:51 GMT

I HAVE LEFT AND CHANGED PROVIDERS HOW AND WHEN WILL I GET MY REFUND

Re: HOW DO I GET A REFUND

ferguson — Tue, 09 Apr 2024 19:34:34 GMT

THERE'S NO NEED TO SHOUT!

A refund for what, when and why?

If you would like the support team to look into this for you make sure that your personal details including the relevant TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: HOW DO I GET A REFUND

Gliwmaeden2 — Tue, 09 Apr 2024 22:09:30 GMT

If you are due money back, it will show up in a bill as a credit in My Account.

Check Transaction History.

If you have left your Direct Debit details in place you claim it back from My Account.

If you cancelled the DD, you'll have to ask for a cheque to be sent, @KEITH91.

Re: HOW DO I GET A REFUND

Arne-TalkTalk — Wed, 10 Apr 2024 08:41:56 GMT

Hi @KEITH91

Your account is in credit, even though you have left us My Account is still accessible, So you can request a refund by logging in.

Regards

Re: HOW DO I GET A REFUND

Marijana — Mon, 10 Jun 2024 13:52:38 GMT

How to get my money back

Re: HOW DO I GET A REFUND

ferguson — Mon, 10 Jun 2024 13:54:39 GMT

@Marijana

If you start your own topic and tell us what, when and why then we can start to help.