topic Re: Blank pages in Billing

Blank pages

Claptnei1 — Fri, 12 Apr 2024 07:40:23 GMT

Hello,

When I log into my account, all I see is blank pages?

Is there a problem at Talktalk?

regards,

Neil.

Re: Blank pages

Arne-TalkTalk — Fri, 12 Apr 2024 08:49:24 GMT

Hi @Claptnei1

There are no reported outages.

When was the last time you logged in?

Have you tried a different browser?

Re: Blank pages

Claptnei1 — Fri, 12 Apr 2024 08:51:41 GMT

I logged in at 9am and used the chat. Agent said there is a issue and they are working on fixing it?

Yes i tried 2 different browsers and 2 different devices.

Re: Blank pages

Arne-TalkTalk — Fri, 12 Apr 2024 12:30:36 GMT

Apologies, ive just been made aware its an issue effecting all customers, for updates check our service status board Service Status | TalkTalk Help & Support under the websites icon.

Re: Blank pages

Arne-TalkTalk — Fri, 12 Apr 2024 12:51:07 GMT

Hi @Claptnei1

The issue is now classed as resolved.

Can you confirm.

Re: Blank pages

Claptnei1 — Fri, 12 Apr 2024 13:44:37 GMT

Yes I can confirm I have account access again.

Re: Blank pages

Arne-TalkTalk — Tue, 16 Apr 2024 09:24:48 GMT

Thank you.