topic Re: Executor bill payment in Billing

Executor bill payment

JPark — Mon, 22 Apr 2024 15:03:22 GMT

I need to pay the final bill for my dads account but I can't log on to his account to pay it as it has been shut down. When I try to phone the bot thinks I am trying to pay for my own talk talk account and eventually it hangs up on me. I was hoping for some advice on what to do?

Re: Executor bill payment

Gliwmaeden2 — Mon, 22 Apr 2024 15:27:18 GMT

Contact the bereavement team, @JPark.

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

They should help you with this complicated process.

Re: Executor bill payment

Arne-TalkTalk — Tue, 23 Apr 2024 13:14:31 GMT

HI JPark

The online account should still be active if there is an outstanding balance , can you add your dads account number to your community profile and I can start to help.

Thank you.