topic Billed after canceling contract. in Billing

Billed after canceling contract.

Justyna97 — Sat, 27 Apr 2024 05:52:05 GMT

I have been getting billed for the last 6 months or so after I have told them to cancel the contract and I am not able to phone them as I work during the day when they are open. 150 pound on my account to pay. Disappointed with talk talk.

Re: Billed after canceling contract.

Ady-TalkTalk — Mon, 29 Apr 2024 06:23:48 GMT

Hi Justyna97, are you saying you're disappointed that cancelling early incurred a contract breakage fee or was there something that led to the cancellation that you're disappointed with?

Ady

Re: Billed after canceling contract.

Justyna97 — Mon, 29 Apr 2024 06:34:17 GMT

No actually they are billing me as if I still have a contract with them so basically they have not canceled my contract yet.

Justyna

Re: Billed after canceling contract.

Ady-TalkTalk — Mon, 29 Apr 2024 07:08:59 GMT

Oh ok. When and how did you cancel?

Ady