topic Re: Direct Debit in Billing

Direct Debit

Trev571 — Tue, 20 Feb 2024 18:34:34 GMT

Have told you to reinstate my Direct Debit but I don't know if you did, I told you in January that I am going to be away so you need to do the Direct Debit. If you have not set it up that is on you because I will not pay any fee.

I am not in the country don't know when I am coming back.

Amina El-Kadmiri

Re: Direct Debit

ferguson — Tue, 20 Feb 2024 18:41:36 GMT

Apologies, but your message isn't very clear. Direct Debit for what, broadband generally, or just email? If you had previously cancelled it then your service may have been suspended. You can reinstate it via My Account, use a VPN with a UK based server if you are abroad.

Re: Direct Debit

Ady-TalkTalk — Wed, 21 Feb 2024 07:06:00 GMT

Hi Trev571, how did you notify us of your DD details? When did you make contact? Which team did you speak to?

Ady

Re: Direct Debit

Piatas — Wed, 01 May 2024 23:46:47 GMT

Is there any account I can credit?

Re: Direct Debit

Gliwmaeden2 — Thu, 02 May 2024 00:09:39 GMT

Not clear what you mean, @Piatas, but you must return to the message board and click on start a topic to begin your own thread.

Staff only reply to the original poster. Please articulate what you are actually trying to achieve.