https://community.talktalk.co.uk/t5/Billing/Auto-Compensation/m-p/3039578#M331580 <P>The fault ticket shows raised on the 15th ,March and fixed on the 22nd March.</P> Tue, 07 May 2024 12:24:49 GMT Arne-TalkTalk 2024-05-07T12:24:49Z https://community.talktalk.co.uk/t5/Billing/Auto-Compensation/m-p/3039247#M331542 <P>Hi.</P><P>My internet was down for two weeks and i was in contact with talktalk (TT) chat for the whole time, so they knew I had issues with my internet. When the issue was rectified I asked about getting compensated.&nbsp; I was told that Compensation is done automatically if TT think you (me) qualify and you have to wait about 30 days.</P><P>It has been longer then 30 days and I have not heard from TT about anything to do with compensation at all.&nbsp; So this tells me that the auto compensation either does not work or they do not think I'm entitled to any.&nbsp; Paying for a service I did not get for 2 weeks must surely qualify??</P> Sat, 04 May 2024 18:25:02 GMT https://community.talktalk.co.uk/t5/Billing/Auto-Compensation/m-p/3039247#M331542 dencole01 2024-05-04T18:25:02Z https://community.talktalk.co.uk/t5/Billing/Auto-Compensation/m-p/3039578#M331580 <P>The fault ticket shows raised on the 15th ,March and fixed on the 22nd March.</P> Tue, 07 May 2024 12:24:49 GMT https://community.talktalk.co.uk/t5/Billing/Auto-Compensation/m-p/3039578#M331580 Arne-TalkTalk 2024-05-07T12:24:49Z