topic Re: Out of Contract in Billing

Out of Contract

SteveMC2 — Fri, 10 May 2024 09:34:49 GMT

This may not be the correct subject but I will just say this as an edit to my previos comment .....

I have Cancelled the UPcoming contract with the other provider and blocked the Switch completely I have received a Confirmation Email regarding the action I requested them to complete and in doing so they have....

LOOKS LIKE I AM STAYING I will soon know within 2 to 24 hours, but as stated above the cancellation is DONE......with the other provider.

Re: Out of Contract

Gliwmaeden2 — Fri, 10 May 2024 09:05:51 GMT

Talktalk usually advises to call in - it's essential when switching eg to Virgin, or to a Full Fibre product, where there are now many infrastructure companies, not just Openreach.

It is still advisable to call in to make sure on 03451 720088. Don't use Chat, @SteveMC2, as they will need to then phone you back.

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

If you haven't specifically requested that your new ISP let's you keep your current phone number, the switching process won't alert Talktalk. If you're taking your number with you, the Talktalk service should cease on the day the new ISP take over.

If not, the 30 day notice period applies.

Re: Out of Contract

SteveMC2 — Fri, 10 May 2024 09:28:55 GMT

GliwmaIn response or reply to your valued comment I can Clearly say I am not leaving Talk Talk as I have just Cancelled the Switch to the other provider.

Re: Out of Contract

Gliwmaeden2 — Fri, 10 May 2024 10:35:10 GMT

Thanks, @SteveMC2.

Other customers cannot now see the original post, but hopefully my reply to that will help them nevertheless!

Good to see that you decided to stay!

😊 Gliwmaeden2