topic Online Account in Billing

Online Account

dobbor11 — Sun, 19 May 2024 22:46:17 GMT

Hi, I had fibre 150 installed on the 16th May. When I log into my online dashboard it informs me that my appointment was missed on the 1st May. This is clearly inaccurate. Can someone look into this, clear the issue on my dashboard so I can view it with the proper infomation please?

Thanks

Re: Online Account

Gliwmaeden2 — Sun, 19 May 2024 23:05:35 GMT

This needs to be in the billing section, so I'll move it there for you, @dobbor11.

Re: Online Account

Arne-TalkTalk — Fri, 24 May 2024 08:53:10 GMT

Hi @dobbor11

I will log this to the relevant team to progress the order to completed.

Regards.