topic LIVE CHAT in Billing

LIVE CHAT

astra1600 — Thu, 23 May 2024 07:36:20 GMT

I have been trying for the last 2 days to get in touch with TalkTalk via live chat to query something on my bill. I have opened live chat and asked a question but no-one replies. This is annoying when everything seems to have to be done via live chat instead of talking to real human being. Am I the only one having this trouble or is it a problem for everyone. How can I speak about my bill if no-one is answering live chat. Thanks.

Re: LIVE CHAT

Arne-TalkTalk — Thu, 23 May 2024 11:12:49 GMT

Hi astra1600

What is wrong with your bill?

I can help.

Re: LIVE CHAT

astra1600 — Thu, 23 May 2024 11:30:28 GMT

It's ok now. I have eventually got it sorted via text. Thanks anyway.

Re: LIVE CHAT

Arne-TalkTalk — Fri, 24 May 2024 11:58:16 GMT

Ok glad its sorted.