topic Re: Changing payment method. in Billing

Changing payment method.

Stevie67 — Wed, 22 May 2024 10:37:06 GMT

Hi there.

I'm seriously thinking abuut changing my payment method to a recurring card payment, but haven't made up my mind yet. I've followed the steps regarding changing my monthly payment method from direct debit to a recurring card payment, and have found no link for a recurring card payment on the edit page? It is only allowing me to make a one off payment. I would prefer is this was an online seemless excercise.

Any ideas why i'm not being afforded this option in "My Account"?

Thank you

Stephen

Re: Changing payment method.

Arne-TalkTalk — Thu, 23 May 2024 11:47:24 GMT

Hi Stevie67

Our preferred method is direct debit, but card payment is possible but needs to be setup over the phone to confirm security.

Regards

Re: Changing payment method.

Stevie67 — Sat, 25 May 2024 09:26:12 GMT

Understood. Thanks for your response.

Stephen.

Re: Changing payment method.

Arne-TalkTalk — Tue, 28 May 2024 08:53:23 GMT

No problem.