topic Re: unable to access my account in Billing

unable to access my account

doblo — Mon, 27 May 2024 11:34:27 GMT

hi, when i try to access my account,i get the message, Sorry for technical or security reasons we cannot log you in. Please refresh and try again.

i have been trying from last night,and have had no success.

Gliwmaeden2 — Mon, 27 May 2024 11:41:25 GMT

Try another browser, remove ad blockers, enable pop ups, @doblo.

If there's still a problem, use Chat for support, or phone 03451 720088.

Forum staff are not back before Tuesday. I'll move this to the billing section for you.

doblo — Mon, 27 May 2024 11:45:24 GMT

will try your suggestions,thank you.

doblo — Mon, 27 May 2024 12:10:31 GMT

quick update - ad blocker seemed to be the problem.

thanks again for your advice.

Debbie-TalkTalk — Tue, 28 May 2024 05:59:12 GMT

Hi doblo

That's great, thanks for letting us know.

Debbie