topic Re: direct debit in Billing

direct debit

Kirtl999 — Sun, 02 Jun 2024 15:41:12 GMT

Did talk talk have problems with direct debit accounts as I rang and was told it was being fixed and it would take my payment then.

Re: direct debit

Gliwmaeden2 — Sun, 02 Jun 2024 20:16:06 GMT

There was an issue on 17th May.

Staff will confirm whether or not you need to make a one-off card payment or leave things to the DD system. Wait for their instructions during the week, @Kirtl999.

Re: direct debit

Arne-TalkTalk — Mon, 03 Jun 2024 09:21:00 GMT

Hi @Kirtl999

Yes there is a system issue at our end with the direct debits for your particular bill cycle, we would recommend making a one off payment this time.

Sorry for any inconvenience caused