topic Re: Account number: xxxxxxxxxxx in Billing

Account number: xxxxxxxxxxx

febony14 — Thu, 06 Jun 2024 11:34:49 GMT

Hello,

Good day, last few day, I spoke with your customer service at the end of the conversation, I was promise that you will send me a voucher of £40 . I am still yet to receive the voucher as promise, I am writing this email to follow up. Please I need the update when this will be dine. Thanks

N.B

My Email address is *removed for security*

Best Regards,

AdeFunke Emitomo

Re: Account number: xxxxxxxxxxx

Gliwmaeden2 — Thu, 06 Jun 2024 12:05:37 GMT

@febony14, your account number and email address have been removed for security reasons.

You should never display personal information on the open forum as it's a gift to scammers etc.

You need to complete your community forum profile details, via your avatar, settings etc.

I will move this thread to the billing section for you. However, vouchers take several weeks, not just days, to materialise.

Re: Account number: xxxxxxxxxxx

Arne-TalkTalk — Fri, 07 Jun 2024 09:35:39 GMT

Hi febony14

Vouchers can take upto 30 days from the date of the renewal, which was the 4th to be issued.

Regards