topic Quidco Cashback in Billing

Quidco Cashback

chrishawkes123 — Fri, 07 Jun 2024 06:05:28 GMT

Hello,

I took out a Fibre 150 package with TalkTalk in November 2023, purchasing it using Quidco as £50 cashback was advertised at the time. This has still not been paid out to me and is still showing as just Tracked on Quidco, please can you assist?

Thanks.

Re: Quidco Cashback

Gliwmaeden2 — Thu, 20 Jun 2024 16:45:39 GMT

Sorry that your post appears to have been overlooked, @chrishawkes123.

I will re-escalate it into the queue for attention. Staff usually respond during the day, Monday to Friday.

Re: Quidco Cashback

Arne-TalkTalk — Tue, 25 Jun 2024 10:20:30 GMT

I will chase this up for you

Re: Quidco Cashback

chrishawkes123 — Wed, 26 Jun 2024 07:38:27 GMT

@Arne-TalkTalk any updates please? Please can this be resolved ASAP. Thanks!

Re: Quidco Cashback

chrishawkes123 — Sun, 07 Jul 2024 11:50:35 GMT

@Arne-TalkTalk @Gliwmaeden2

Hi. I've heard absolutely nothing about my complaint about this cashback and I'm pretty fed up of it now. Please can you chase this up and resolve it ASAP?!! Thanks.

Re: Quidco Cashback

Gliwmaeden2 — Sun, 07 Jul 2024 11:54:23 GMT

@chrishawkes123, I'll re-escalate this for you.

I can't do anything other than bring it to staff attention.

Re: Quidco Cashback

Arne-TalkTalk — Wed, 17 Jul 2024 11:51:16 GMT

We have passed your details to Quidco, we dont get feedback from them, Sorry, As far as I can see it been approved.