topic Re: Credit balance in Billing

Credit balance

KathCrossan — Sat, 29 Jun 2024 12:59:20 GMT

I have just moved provider and received my last TalkTalk bill which is in a small amount of credit. How does this get returned to me? Is it automatic or do I have to request it?

Re: Credit balance

Divsec — Sat, 29 Jun 2024 13:10:06 GMT

Hi @KathCrossan https://community.talktalk.co.uk/t5/Articles/Requesting-a-refund/ta-p/2205206

Should help

Re: Credit balance

Arne-TalkTalk — Mon, 01 Jul 2024 09:00:34 GMT

Hi KathCrossan

You can request the credit via My Account which will still be accessible.

Regards