topic International call boost in Billing

International call boost

Barryg3 — Thu, 04 Jul 2024 18:48:03 GMT

I want to cancel international call boost any help would be appreciated as you are unable to cancel even thoughit tells you manage your boosts.

Re: International call boost

Gliwmaeden2 — Thu, 04 Jul 2024 20:25:41 GMT

Yes, @Barryg3, My Account is not performing well for managing boosts.

Support via phone on 03451 720088 or Chat opens at 9am:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Or you can wait for staff to pick this up later in the day. It will be in the queue for attention, so if it's missed on Friday, it won't be sorted till Monday at the earliest.

I'll move this to the billing section for you. Let us know if you get it sorted in the meantime.

Re: International call boost

Arne-TalkTalk — Mon, 08 Jul 2024 14:22:06 GMT

Hi @Barryg3

Sorry you had problems, I can see the boost has now been removed, any overcharge for this will show up as a credit towards your next bill.

Regards