topic Re: How do you delete the calls boost? in Billing

How do you delete the calls boost?

SMacker — Fri, 12 Jul 2024 17:55:16 GMT

How do you remove the calls boost please? I cannot find how to do this, and the instructions from TalkTalk text chats does not work. They haven't a clue.

Re: How do you delete the calls boost?

ferguson — Fri, 12 Jul 2024 18:03:59 GMT

You should be able to do it via My Account, but sadly this hasn't been working properly for a while. The support team here will pick this up as soon as they can when they are back online from Monday.

Re: How do you delete the calls boost?

Sir Christopher Sykes — Fri, 12 Jul 2024 20:23:10 GMT

There has been no option to access or delete the calls boost on my account for at least two years - it just isn't there.

Re: How do you delete the calls boost?

ferguson — Fri, 12 Jul 2024 20:29:43 GMT

@Sir Christopher Sykes It may not be there for you, but it is for others, hence the way I phrased my response. If you have any issues of your own then please start your own topic.

Re: How do you delete the calls boost?

Arne-TalkTalk — Mon, 15 Jul 2024 09:12:53 GMT

Hi SMacker

I can see this has now been removed by customer services.

Regards