topic Charged for new router to replace faulty one. Was told I wouldn't be in Billing https://community.talktalk.co.uk/t5/Billing/Charged-for-new-router-to-replace-faulty-one-Was-told-I-wouldn-t/m-p/3051570#M332643 <P>I have been charged £30 plus £9.95 delivery for a new router to replace a faulty one. On one of the very lengthy chats I had with an agent, I was told I wouldn't be charged.</P> Tue, 16 Jul 2024 07:14:53 GMT Danbound 2024-07-16T07:14:53Z Charged for new router to replace faulty one. Was told I wouldn't be https://community.talktalk.co.uk/t5/Billing/Charged-for-new-router-to-replace-faulty-one-Was-told-I-wouldn-t/m-p/3051570#M332643 <P>I have been charged £30 plus £9.95 delivery for a new router to replace a faulty one. On one of the very lengthy chats I had with an agent, I was told I wouldn't be charged.</P> Tue, 16 Jul 2024 07:14:53 GMT https://community.talktalk.co.uk/t5/Billing/Charged-for-new-router-to-replace-faulty-one-Was-told-I-wouldn-t/m-p/3051570#M332643 Danbound 2024-07-16T07:14:53Z Re: Charged for new router to replace faulty one. Was told I wouldn't be https://community.talktalk.co.uk/t5/Billing/Charged-for-new-router-to-replace-faulty-one-Was-told-I-wouldn-t/m-p/3051634#M332654 <P>Hi Danbound</P> <P>&nbsp;</P> <P>It looks like customer services have sorted this out today.&nbsp;</P> <P>&nbsp;</P> <P>Apologies for any inconvenience caused &nbsp;</P> Tue, 16 Jul 2024 10:29:30 GMT https://community.talktalk.co.uk/t5/Billing/Charged-for-new-router-to-replace-faulty-one-Was-told-I-wouldn-t/m-p/3051634#M332654 Arne-TalkTalk 2024-07-16T10:29:30Z