https://community.talktalk.co.uk/t5/Billing/Direct-debit/m-p/3052085#M332702 <P>I was with shell energy, paying by direct debit, do you use the same direct debit?</P><P>should you not set up a direct debit? Money was in my account to pay the DD I object to a late payment charge, I never had this problem with shell .</P><P>&nbsp;</P> Thu, 18 Jul 2024 16:15:02 GMT Fussja 2024-07-18T16:15:02Z https://community.talktalk.co.uk/t5/Billing/Direct-debit/m-p/3052085#M332702 <P>I was with shell energy, paying by direct debit, do you use the same direct debit?</P><P>should you not set up a direct debit? Money was in my account to pay the DD I object to a late payment charge, I never had this problem with shell .</P><P>&nbsp;</P> Thu, 18 Jul 2024 16:15:02 GMT https://community.talktalk.co.uk/t5/Billing/Direct-debit/m-p/3052085#M332702 Fussja 2024-07-18T16:15:02Z https://community.talktalk.co.uk/t5/Billing/Direct-debit/m-p/3052234#M332730 <P>Hi Fussja</P> <P>&nbsp;</P> <P>We are looking into this, currently the Direct debit is showing as cancelled on your account. &nbsp;the payment charge if applied will be waived.&nbsp;</P> <P>&nbsp;</P> <P>Sorry for any confusion caused by this.&nbsp;</P> Fri, 19 Jul 2024 12:16:23 GMT https://community.talktalk.co.uk/t5/Billing/Direct-debit/m-p/3052234#M332730 Arne-TalkTalk 2024-07-19T12:16:23Z