topic Humanised contact and move house in contract in Billing

Humanised contact and move house in contract

Canispeaktoaperson? — Mon, 22 Jul 2024 21:54:08 GMT

Hi there,

I've just been moved to you from Shell and considering my options.

You've offered me a discount to renew my contact - fibre 35- for 24 months, what will charge be per month thought contract please?

If I move, within same area, can I bring the contract with me?

Is it possible to communicate in a more normal way?I prefer by phone or email conversation with a real human person than random threads, or bots(which usually don't answer question) and getting a login code for each question takes time / delays. Be grateful for recommendations please.

Re: Humanised contact and move house in contract

ferguson — Mon, 22 Jul 2024 22:41:55 GMT

You can find contact details and opening hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Humanised contact and move house in contract

Gliwmaeden2 — Mon, 22 Jul 2024 23:27:04 GMT

@Canispeaktoaperson?,

Discussing contract deals cannot be done through the forum, which is why you need to use the contact information given in the previous reply.

But also read the information pages here:

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

In particular, notice that there is a £60 fee to organise a home move if you want to continue with the same contract:

And:

So many people take out a new contract for the new address and get the fee waived.

But you have to do the maths ....

Re: Humanised contact and move house in contract

Arne-TalkTalk — Tue, 23 Jul 2024 10:02:20 GMT

Hi Canispeaktoaperson

Call us on 03451720088 ask to speak to the homemove team.

Regards