topic Re: No Echo Dot Promotional Code After 60 days? in Billing

No Echo Dot Promotional Code After 60 days?

Solistra — Tue, 16 Jul 2024 10:13:13 GMT

Has anyone else had this problem? I joined TalkTalk over two months ago. My first bill was paid and my second is due within a few days.

After joining TalkTalk I received an email with the following message:

"Thanks for purchasing your broadband with TalkTalk. The package you selected is eligible for an Amazon Echo Dot (5th Gen) on us!

A code to redeem your gift will be issued 60 days from installation and after your first bill has been paid.

For more information on how to redeem your Amazon promo link click here ."

The link doesn't work and I have not received any promotional code.

Can someone please clarify how this works?

Re: No Echo Dot Promotional Code After 60 days?

Arne-TalkTalk — Tue, 16 Jul 2024 10:33:55 GMT

Hi Solistra

I will escalate this for you.

Re: No Echo Dot Promotional Code After 60 days?

Spikeyy24 — Mon, 05 Aug 2024 23:53:19 GMT

This is the same for me aswell I have looked in my email in my junk and spam and there is no code anywhere to claim. And I only went with this package to be able to get that with it otherwise would of gone with the cheaper option

Re: No Echo Dot Promotional Code After 60 days?

Gliwmaeden2 — Tue, 06 Aug 2024 05:45:52 GMT

Please start your own thread, @Spikeyy24 so that your issue isn't muddled up with the OP's.

Staff only reply to the original poster.

Go to the message board and click on start a topic and then look for a staff response during the day there (Monday to Friday).

Re: No Echo Dot Promotional Code After 60 days?

Solistra — Tue, 06 Aug 2024 10:04:56 GMT

Mine did come through and I now have the Echo Dot. So I am sure the staff here will sort it for you but as was mentioned you need to start a new thread in order for them to deal with it.

Re: No Echo Dot Promotional Code After 60 days?

Howlie08 — Tue, 20 Aug 2024 14:00:49 GMT

60 days today for me and still not received my echo dot they’ve told me to wait for 7 more days I’m honest thinking of leaving

Re: No Echo Dot Promotional Code After 60 days?

ferguson — Tue, 20 Aug 2024 14:11:32 GMT

@Howlie08

As mentioned to others, please start your own topic and the support team will be happy to help.

Re: No Echo Dot Promotional Code After 60 days?

Cornflakefan — Tue, 20 Aug 2024 15:35:16 GMT

I had the same problem, contact talk talk and tell them no code, they should send one in a few days. Mine was a month after 60 days before I realised, so get the code asap👍

Re: No Echo Dot Promotional Code After 60 days?

Arne-TalkTalk — Wed, 21 Aug 2024 12:02:36 GMT

@Cornflakefan @Howlie08 Please start separate topics so I can escalate this for you