Bill different to contract amount

Manxman3 — Fri, 16 Aug 2024 15:32:10 GMT

My bill is more than my agreed contract with no explanation.

Re: Bill different to contract amount

Gliwmaeden2 — Fri, 16 Aug 2024 16:54:58 GMT

Have you recently switched from Shell, @Manxman3?

It can take a while to sort out the first bill or so, what with whether the DD works, pro rata charges etc.

If not, remember that most people suffered a price rise back in April.

Or are you now out of contract? Any discounts will have expired.

Staff won't be back on here before Monday. If very worried, check the details first in My Account and get them clarified in a phone call or using Chat. Opening hours show in the linked article. https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Arne-TalkTalk — Mon, 19 Aug 2024 14:17:03 GMT

Hi Manxman3

What should it be?