topic Re: Bill has a technical error message in Billing

Bill has a technical error message

carolinegosney — Tue, 27 Aug 2024 13:29:25 GMT

I'm trying to pay my August bill and keep getting an error message - I don't want to be charged extra next month for a missed payment but can't find any way to reach someone who could help. Any ideas?!Technical error screenshot

Thanks,

Caroline.

Re: Bill has a technical error message

Gliwmaeden2 — Tue, 27 Aug 2024 15:20:59 GMT

What method were you trying to use, @carolinegosney?

For a quick check speak directly to Talktalk:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

If trying to set up a recurring card payment, it won't work for now:

https://community.talktalk.co.uk/waystopay

Re: Bill has a technical error message

Arne-TalkTalk — Wed, 28 Aug 2024 12:38:17 GMT

Hi carolinegosney

I can see the payment has been made.

Sorry for any inconvenience caused by our website problem.