topic Re: £100 stay with talktalk voucher in Billing

£100 stay with talktalk voucher

phil750 — Mon, 19 Aug 2024 20:35:15 GMT

Hi All

Seems to be a common issue and i have seen a few resolving comments so hoping someone can help. i renewed my contract after trying to leave and got offered a £100 voucher that i would receive in 30 days, its been 30 days today and i havent received anything?

Can anyone help, is it best to ring up?

Re: £100 stay with talktalk voucher

Gliwmaeden2 — Mon, 19 Aug 2024 20:43:55 GMT

This should be picked up in the next day or two, @phil750.

Best to stick with the forum and follow up on here. Your post is in the queue for attention.

Both phone and live chat are finished for today anyhow.

Re: £100 stay with talktalk voucher

Arne-TalkTalk — Tue, 20 Aug 2024 10:16:23 GMT

Hi phil750

Its 30 days today (20th) keep an eye on your spam/junk mail folders in the next few days, if there is nothing by the end of this week I can chase it up.

Thank you.

Re: £100 stay with talktalk voucher

phil750 — Thu, 22 Aug 2024 16:20:38 GMT

Still nothing

Re: £100 stay with talktalk voucher

JoFi62 — Thu, 22 Aug 2024 20:42:50 GMT

Hi Phil, I had the same issue, it took just over 150 days before I got the vouchers I was promised. I think I only got that because I kept posting every so often. I think it was Arne that actually contacted me with the codes. All I can say is persevere, and post every month, with updates. I've always been happy with the speed of the talktalk broadband, but I won't stay with them once the contract is up next time, as you shouldn't have to keep chasing them to get what was promised. Good Luck🤞

Re: £100 stay with talktalk voucher

Arne-TalkTalk — Fri, 23 Aug 2024 10:21:47 GMT

@phil750 I have chased this up for you.

Re: £100 stay with talktalk voucher

phil750 — Wed, 28 Aug 2024 14:01:23 GMT

Thanks arne , I did have someone reach out who first said there was no record on my account and then said it takes 90 days not 30.

Very disappointing service from talktalk . I assume this is a tactic to hope I forget and just keep me waiting .

Re: £100 stay with talktalk voucher

Arne-TalkTalk — Fri, 30 Aug 2024 13:07:42 GMT

keep an eye on the spam folders in your inbox