topic Re: I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either? in Billing

I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either?

Eddie17 — Tue, 03 Sep 2024 15:21:08 GMT

I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either?

Re: I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either?

ferguson — Tue, 03 Sep 2024 15:26:19 GMT

TalkTalk chat is working. You might find that access to My Account, chat etc. will work if you disable any ad and pop up blockers you may currently be using on your web browser.

Re: I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either?

Arne-TalkTalk — Wed, 04 Sep 2024 10:50:29 GMT

Hi Eddie17

Please try a a different browser and ensure there is no pop-up/ ad blockers enabled in the browser.

Thank you

Re: I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either?

Eddie17 — Wed, 04 Sep 2024 14:39:30 GMT

Hello, Arne,

I am using a different Browser and PoP Ups are NOT blocked, please advise ASAP.

This is an on going issue.

Re: I cannot view nor save my bills, can someone advise as TalkTalk chat is not working either?

Arne-TalkTalk — Thu, 05 Sep 2024 10:19:41 GMT

Hi Eddie17

There was an update to My Account overnight.

Can you try again