topic Re: Cancelling the £14 per month International Max Calls Boost in Billing

Cancelling the £14 per month International Max Calls Boost

HarzWern997 — Tue, 03 Sep 2024 13:46:42 GMT

Why can I not cancel the above monthly payment which I no longer need? When I follow the suggested means, the list of boosts I am able to cancel does not include this one.

Regards,

Ian

Re: Cancelling the £14 per month International Max Calls Boost

Gliwmaeden2 — Tue, 03 Sep 2024 14:50:48 GMT

Boost removal from My Account has been unreliable for at least two years, @HarzWern997.

To quickly resolve this, just contact Talktalk directly:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Moving this to the billing section for you.

Re: Cancelling the £14 per month International Max Calls Boost

Arne-TalkTalk — Wed, 04 Sep 2024 11:14:02 GMT

Hi HarzWern997

The boost was removed yesterday, and a credit has been raised to remove charge.

Sorry for any inconvenience caused