topic Re: Migrated from Shell broadband but unable to register due to old account in Billing

Migrated from Shell broadband but unable to register due to old account

mchandrapandian — Mon, 16 Sep 2024 17:45:32 GMT

Hi, I was migrated to talk talk after merging shell broadband with talk talk. But post that move I have no way of accessing my account. I am unable to register as new account as well. Could you please help me with that? Sorry @Arne-TalkTalk tagging you as I saw you on another post helping someone..

Re: Migrated from Shell broadband but unable to register due to old account

ferguson — Mon, 16 Sep 2024 18:26:02 GMT

I have moved this to the Billing section for you where I am sure Arne can help.

Re: Migrated from Shell broadband but unable to register due to old account

Arne-TalkTalk — Tue, 17 Sep 2024 10:37:56 GMT

Hi @mchandrapandian

Can you try and register your new account now, I've removed the old account information.

Thank you