topic Re: change of ownership in Billing

change of ownership

jonnyboy10 — Tue, 24 Sep 2024 15:48:21 GMT

ive recently changed ownership to my name,which has a different account number,i want to keep my email address,but every time i try to log in,it takes me to the old account,any help i would be gratefull,many thanks.

Re: change of ownership

Gliwmaeden2 — Tue, 24 Sep 2024 16:52:21 GMT

You probably need to use another email address as the one you currently use is linked as a form of ID to the other account, @jonnyboy10.

Re: change of ownership

Arne-TalkTalk — Wed, 25 Sep 2024 13:20:56 GMT

Hi jonnyboy10

Can you you try to register your account again, I found your @htomail address email address linked to a very old account, so I've removed it.

Regards