topic Change of ownership in Billing

Change of ownership

bunnychick — Sun, 29 Sep 2024 14:31:42 GMT

I have recently changed the ownership of an account to my name but the login for my account keeps taking me to the old account - how can I update this to give me online access to my new account so I can have paperless billing etc again?

Kirsty Ward

Re: Change of ownership

Gliwmaeden2 — Sun, 29 Sep 2024 14:37:20 GMT

It may not register successfully unless you are using a different email address for billing?

Other than that, staff can take a look when they reach this during the week, @bunnychick.

They may simply remove the old details.

Re: Change of ownership

Arne-TalkTalk — Mon, 30 Sep 2024 10:26:55 GMT

Hi bunnychick

The old details have been removed , and I can see that the account is now registered successfully.

Regards