topic Re: Receiving the GifyCloud gift card. in Billing

Receiving the GifyCloud gift card.

Ruth593 — Sun, 13 Oct 2024 08:38:01 GMT

I had a better deal but was lured back with a better offer including a £100 gift card.

Ruth593 — Sun, 13 Oct 2024 08:39:06 GMT

However no sign of the voucher. Feels like I was duped. I shouldn’t have to chase it up.

Gliwmaeden2 — Sun, 13 Oct 2024 09:50:26 GMT

It can take up to 90 days, @Ruth593 - or at least several weeks after the cooling off period.

If tracking cookies were cleared, it has to be chased up manually.

I'll move this to the billing section, which is more suitable for the issue.

Arne-TalkTalk — Fri, 18 Oct 2024 11:16:19 GMT

I have escalated this for you.

Regards