topic Re: phone and broadband account in Billing

phone and broadband account

trevado — Wed, 23 Oct 2024 16:33:16 GMT

£147.00 is very excessive for 1 month this must be for 3 months

Gliwmaeden2 — Wed, 23 Oct 2024 16:38:08 GMT

It will indicate the period it covers in the detail of the bill, @trevado.

If you are a former Shell Customer, some migrated accounts seem to have a quarterly billing cycle.

You can also check by calling the Shell Migration team on 03451 720088 (9am - 7pm), if that's the case.

Arne-TalkTalk — Thu, 24 Oct 2024 08:14:29 GMT

Because you where billed quarterly with Shell , that bill method carries over to us.

So to confirm it is a quarterly bill.

Sorry for any confusion