topic Re: Bill increase in Billing

Bill increase

louis9 — Fri, 22 Nov 2024 11:28:03 GMT

The bill is supposed to increase every April from what I can see. So why has my bill increased by £12~ from April until now after the original increase. £5.11 in July and £6.74 in August?

Re: Bill increase

Divsec — Fri, 22 Nov 2024 15:00:39 GMT

Hi @louis9 have any of your previously discounted boosts come to an end of their validity.

your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: Bill increase

Arne-TalkTalk — Mon, 25 Nov 2024 13:39:47 GMT

Hi louis9

You have been out of contract since August this year, so you are paying full, out of contract price, so call the loyalty team on 03451720088 to reduce your monthly price.

Regards