topic Re: Home Move Not Going Through in Billing

Home Move Not Going Through

CheerfulKoala — Sun, 01 Dec 2024 19:27:29 GMT

Help! I'm not sure what to do. I keep getting to this stage, hitting confirm and then getting stuck on this greyed out, spinny wheel thing. Anyone else had this issue and been able to overcome it?

Re: Home Move Not Going Through

ferguson — Sun, 01 Dec 2024 19:30:41 GMT

Sorry to see this, try contacting customer services directly when they reopen at 9:00am tomorrow and ask for the Home Move team.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Home Move Not Going Through

CheerfulKoala — Sun, 01 Dec 2024 19:31:37 GMT

Thank you! It may well come to that at this rate. I'm going to try on another browser meantime.

Re: Home Move Not Going Through

ferguson — Sun, 01 Dec 2024 19:35:08 GMT

No worries. Do make sure that any ad blockers on your browser are disabled and pop ups and redirects allowed. Keep us posted.