topic Re: Out of contract options in Billing

Out of contract options

Dan_884 — Tue, 03 Dec 2024 18:34:03 GMT

Hi,

Out of contract shortly on fibre 150, we've recently received a letter detailing the options and information around price rises

We can stay out of contract and pay the cpi % increase each year, or a new contract and the fixed £3.

I always thought the % increase was cpi + an additional %? The letter just mentions cpi though, so if anyone could clarify that would be great. Thanks

Re: Out of contract options

fr8ys — Tue, 03 Dec 2024 18:40:47 GMT

It will be + the fixed % which was 3.7%>

You would be best to phone the Loyalty Team to see what deals are available as it could be cheaper to take out a new contract. The loyalty team hold the best deals available.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Re: Out of contract options

Dan_884 — Wed, 04 Dec 2024 08:32:34 GMT

Thanks, thought that might be the case. Quite misleading they "forgot" to mention it!

Re: Out of contract options

Arne-TalkTalk — Mon, 09 Dec 2024 11:04:29 GMT

HI Dan_884

You are on Fixed price plus so the annual increase is CPI only.

Regards