topic Re: TalkTalk can’t close my account in Billing

TalkTalk can’t close my account

adamrobinson — Tue, 17 Dec 2024 11:52:57 GMT

Re: TalkTalk can’t close my account

Arne-TalkTalk — Tue, 17 Dec 2024 08:41:47 GMT

Hi adamrobinson

Your account is cancelled as of the 20/10/24 you where sent 2 bills afterwards as the account was in credit and a refund was required, The last bill you received showing £0 is the final bill.

You will not receive any further bills.

Re: TalkTalk can’t close my account

adamrobinson — Tue, 17 Dec 2024 11:53:28 GMT

Re: TalkTalk can’t close my account

Gliwmaeden2 — Tue, 17 Dec 2024 10:03:59 GMT

@adamrobinson, I've removed the 2nd image as it displays the account number, which you shouldn't do in a public thread.

The account remains accessible for about a year after closing a service for those customers who need to check back through old bills for reference purposes.

Re: TalkTalk can’t close my account

Arne-TalkTalk — Tue, 17 Dec 2024 10:32:36 GMT

Thats the online account (My Account) which remains active for 12 months.