topic Re: Migration from Shell Broadband - Cant register for account in Billing

Migration from Shell Broadband - Cant register for account

CraigA_92 — Thu, 12 Dec 2024 21:59:29 GMT

Hi there,

I was with TalkTalk years ago and my current email address is still registered to that old account.

I have been migrated over from Shell Broadband back to TalkTalk with a new account number.
How do I access my new account?

Thanks,

Craig

Gliwmaeden2 — Thu, 12 Dec 2024 22:36:27 GMT

I'll move this to the billing section, @CraigA_92.

Staff simply remove the old details and then you can try registering afresh.

They respond Monday to Friday during the day.

Arne-TalkTalk — Tue, 17 Dec 2024 13:33:38 GMT

Hi @CraigA_92

I have removed the old details

Can you try to register your new account https://www.talktalk.co.uk/login/

Any problems let me know.