Stopping unwanted tv service

vivpruth62 — Sat, 28 Dec 2024 23:41:09 GMT

I am trying every means on your incomprehensible system to stop a system I have never used for which I am being charged

Re: Stopping unwanted tv service

Gliwmaeden2 — Sat, 28 Dec 2024 23:55:07 GMT

The TV aspect cannot be removed in My Account because it's not a boost, @vivpruth62.

It's part of the contract, but can be removed if you are not using the hub or any Talktalk TV facilities.

It's been added automatically in the bundle with an online renewal or order.

You need to get it removed by calling 03451 720088 (normally Monday to Saturday but check Xmas period opening hours) or Chat:

Staff can follow up after the weekend. I'll move this to the billing section for you, as it's not to do with a fault with the TV service.

It's a contract issue.