topic Re: return of old router in Billing

return of old router

michaEl212 — Mon, 06 Jan 2025 09:14:03 GMT

Replacement router arrived on 4/1/25 . the original router was not sufficiently powerful for my house and subsequently died . I therefore bought a third party router and disposed of the Talktalk router at my local recycling centre . Talktalk have requested the original router back with the possibility of a £50 charge for non-return .

Re: return of old router

Arne-TalkTalk — Mon, 06 Jan 2025 10:26:06 GMT

Hi @michaEl212

I will place a note on your account to ensure that you dont get charged.

Regards

Re: return of old router

michaEl212 — Tue, 07 Jan 2025 16:46:02 GMT

Thank you Arne .