topic Re: Gift incentive not recieved in Billing

Gift incentive not recieved

Pumpkin6 — Wed, 15 Jan 2025 10:22:31 GMT

I signed onto a new contract in August and have not received my gift incentive. How do I go about finding out when I'll receive it?

Re: Gift incentive not recieved

Gliwmaeden2 — Wed, 15 Jan 2025 10:56:10 GMT

What was specifically offered?

There are lots of different incentives given, @Pumpkin6, so it will be like looking for a needle in a haystack without further information.

Helpful if you can complete your community forum profile details for staff to identify your account - it's useful to have this done for all support issues.

Please go via your avatar, settings....complete Personal Information. SAVE CHANGES.

Your post is in a queue for attention.

Re: Gift incentive not recieved

Pumpkin6 — Wed, 15 Jan 2025 11:37:13 GMT

Bluetooth earbuds.

I will fill in my personal information now thank you

Re: Gift incentive not recieved

Arne-TalkTalk — Wed, 15 Jan 2025 12:17:45 GMT

I will escalte this for you.

Re: Gift incentive not recieved

cadams0 — Sat, 18 Jan 2025 17:56:21 GMT

I was offered a £100 Amazon voucher in September and have multiple times attempted to get this sorted. Still waiting ...

Re: Gift incentive not recieved

Gliwmaeden2 — Sat, 18 Jan 2025 23:06:44 GMT

@cadams0, please return to the message board and click on start a topic.

You need to start your own thread to avoid confusion in the posts. Staff only reply to the original poster.

They'll pick up your new thread during the week.