topic Re: 3 month loyalty discount in Billing

3 month loyalty discount

sussexdaz1 — Sat, 25 Jan 2025 16:54:47 GMT

I need to phone TalkTalk to renew my '3 month loyalty discount' it is due to end today (25/01/2025)

i am unable to get through to a human, the 'BOT' chat has got as far as 'I'll connect you to an expert who'll help with your enquiry, Thank you i'll get you an expert'

This is as far as i can get, no 'expert' after an hour !

It states the 'Experts' opening hours today are Saturday 9am - 7pm.

Please help !

Re: 3 month loyalty discount

Gliwmaeden2 — Sat, 25 Jan 2025 16:57:50 GMT

Phone 03451 720088. They close at 6pm today, @sussexdaz1.

Re: 3 month loyalty discount

sussexdaz1 — Sat, 25 Jan 2025 17:02:17 GMT

I have tried that number, things have changed in how you can contact TalkTalk, you can no longer talk to a human, it's all done on WhatsApp now which i do not have or want. Thanks.

Re: 3 month loyalty discount

Gliwmaeden2 — Sat, 25 Jan 2025 17:07:29 GMT

There are no staff on here before Monday, @sussexdaz1.

Re: 3 month loyalty discount

Arne-TalkTalk — Wed, 29 Jan 2025 12:45:45 GMT

Hi sussexdaz1

I can see that this has now been renewed.

Regards