topic Free Gift in Billing

Free Gift

Redhat2025 — Tue, 28 Jan 2025 10:32:13 GMT

Hi I was offered a free tablet to sign up for a new 24 month contract, the lady told me it would take 60 days, this was on 4th Nov 2024 and I have not received it. Please advise.

Re: Free Gift

Divsec — Tue, 28 Jan 2025 10:35:53 GMT

Hi @Redhat2025 I think this offer was extremely popular and the fulfillment company has restocking issues.

your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: Free Gift

Arne-TalkTalk — Tue, 28 Jan 2025 13:33:58 GMT

Hi Redhat2025

I have escalated this, i believe there is a slight delay at the moment.

Sorry

Re: Free Gift

Redhat2025 — Tue, 04 Mar 2025 14:16:50 GMT

Hi just haven’t heard anything about my tablet. Do you know when I will receive it. It’s been 5 months now