topic Re: Hi in Billing

Hi

Ashrafabdullah — Thu, 30 Jan 2025 21:16:19 GMT

I have paid my bill 10 hours ago and I still don’t have internet service I keep getting a messege saying restricted list

I have called 3 times today but still no help

Re: Hi

ferguson — Thu, 30 Jan 2025 21:21:36 GMT

It can take a while for the payment to be processed and the restriction to be lifted. Check again in the morning and let us know if it's still not working.

Re: Hi

fr8ys — Thu, 30 Jan 2025 21:45:50 GMT

It is also recommended to restart your router once payment has cleared.

Turn it off for at least 30 minutes to start a new session and retry.

Re: Hi

Chris-TalkTalk — Fri, 31 Jan 2025 09:34:25 GMT

Hi Ashrafabdullah,

How are you getting on, are you still experiencing problems?

Chris