topic Re: Bill paid restrictions not lifted cant talk to anyone in Billing

Bill paid restrictions not lifted cant talk to anyone

Purplesportsmum — Sun, 02 Mar 2025 18:23:06 GMT

I was restricted due to late payment of bill. Friday morning bill was paid in full. I'm still without Internet. I've tried speaking with talktalk but no human available. What can I do? Router has been switched on and off.

Tia

Re: Bill paid restrictions not lifted cant talk to anyone

fr8ys — Sun, 02 Mar 2025 19:00:21 GMT

Once payment has cleared you need to turn the router off for at least 30 minutes to start a new session.

Re: Bill paid restrictions not lifted cant talk to anyone

Arne-TalkTalk — Tue, 04 Mar 2025 13:35:48 GMT

I can see that you are back online