topic Re: Bills in Billing

Bills

Asiak — Thu, 03 Apr 2025 17:10:14 GMT

I can't pay my yearly bill for the use of email because I can't access my account. I already tried to call talktalka, unsuccessfully, then what up chat, waited for hours, again no luck. Please can I have some help?

Re: Bills

Gliwmaeden2 — Thu, 03 Apr 2025 17:34:33 GMT

I'll move this to billing for you, @Asiak, but there won't be any Talktalk staff before Friday now.

Have you tried another browser? Allow pop ups and disable ad blockers.

Re: Bills

Gliwmaeden2 — Thu, 03 Apr 2025 17:40:22 GMT

Had you set up a Direct Debit for this, @Asiak? It should go through automatically. Have you changed banks since then?

Re: Bills

Philile-TT — Fri, 04 Apr 2025 07:06:51 GMT

Hi @Asiak

I have checked your account, and payment was made yesterday on MyAccount. You can chat to us if you have any questions. Thanks.

-Phili