topic Re: Final Bill in Billing

Final Bill

chips2 — Wed, 09 Apr 2025 18:14:22 GMT

I left talk talk on March 17th 2025 but have just received a bill (8th April-7th May)for another full month when in fact I will be due a refund. How can I get my final bill?

Re: Final Bill

ferguson — Wed, 09 Apr 2025 18:16:37 GMT

Can you just clarify how you "left" e.g. cancellation; one touch switch etc?

Re: Final Bill

chips2 — Wed, 09 Apr 2025 18:21:57 GMT

we moved to another provider on 17th

Re: Final Bill

ferguson — Wed, 09 Apr 2025 18:25:13 GMT

OK and did you use the one touch switch process? It may be that TalkTalk are unaware at this point. The support team will pick this up as soon as they can and advise further.

Re: Final Bill

ferguson — Wed, 09 Apr 2025 18:27:10 GMT

A bit more information here:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

Re: Final Bill

Philile-TT — Thu, 10 Apr 2025 07:14:20 GMT

Good morning @chips2 please check your inbox. I have sent you a message there as your query is more account specific.

-Phili

Re: Final Bill

Arne-TalkTalk — Fri, 11 Apr 2025 08:17:14 GMT

Hi chips2

A cease has been placed and is due to complete on the 15th April, Once the cease completes we will re-calculate the balance.

Sorry it took so long.