topic Renewed contract, no confirmation in Billing

Renewed contract, no confirmation

Sammy25 — Thu, 24 Apr 2025 14:03:41 GMT

I renewed my contract yesterday via the website. There are no confirmation, how do I check it's done or do I need to apply again? Thanks

Re: Renewed contract, no confirmation

ferguson — Thu, 24 Apr 2025 14:23:37 GMT

I have moved this to the Billing section where it will be more aproproately dealt with. In order for the support team here to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

For a quicker answer, contact customer services directly:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Renewed contract, no confirmation

nomfezeko-TT — Fri, 25 Apr 2025 14:24:18 GMT

Hi there @Sammy25 , thank you for reaching out to us, we would love to look into this for you. Please do let us know if you still have not received any confirmation from us so that we can help further.

Thanks,

-Fez.